When the contact list is content protected, features such as caller ID that use data from the contact list and Bluetooth Address Book transfer are unable to access the encrypted data.Ĭause 2 The incoming call originated from a blocked network.Ĭause 3 The Caller ID feature has not been added onto the BlackBerry smartphones cellular plan.Ĭause 4 The Contacts in the device do not have the incoming caller's number listed. It is important to perform screening operations in a. This allows the BlackBerry smartphone to secure sensitive information (such as the contact information). Deleting it for example means the Telephone Service is tampered with. Your app must do this even if it is primarily performing caller ID operations and not screening calls. When content protection is enabled, the BlackBerry smartphone encrypts the data that is stored on the smartphone. When the phone is locked or the screen is off, incoming calls will ring / vibrate but there is no way to answer the call. If you don't want the Phone app to go full-screen when you answer a call, be sure to toggle 'Keep calls in pop-up. From there, tap on 'Call display while using apps,' and choose 'Pop-up' on the following page.
On the Phone screen, go to > Settings > Call forwarding. Simply open the Phone app to start off, then hit the three-dot button in the upper-right corner and select 'Settings' from the menu. If content protection is enabled for the contact list, and the BlackBerry smartphone receives a call when the BlackBerry smartphone is locked, the identity of the caller will not appear on the Incoming Call screen.Ĭontent protection is designed to encrypt BlackBerry smartphone data. You can use the call waiting feature to answer incoming calls when you are already engaged in. This issue is related to one of the following causes:Ĭause 1 Content protection is enabled on the BlackBerry smartphone and the contact list information is encrypted.
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